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Refund Policy
Our Commitment to You
At iHery, we are dedicated to the quality of our products and aim to provide you with a positive shopping experience. If you're not completely satisfied with your purchase, we will do our best to resolve any issues.
Return Policy Overview
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We accept returns and exchanges for eligible items in new, unused, and resellable condition within 30 days of receipt, provided you have valid proof of purchase.
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Please note that shipping fees are non-refundable.
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Customers are responsible for the cost of return shipping.
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Items purchased through a Gift Registry are eligible for returns within 90 days from the event date, with the exception of Furniture items.
Exclusions
Certain items are not eligible for return, exchange, or cancellation, including:
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Personalized items
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Final sale items
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Cut fabric
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Items that have been used or damaged due to normal wear and tear
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Shipping charges are non-refundable.
Additional restrictions may apply.
How to Initiate a Return
Returns can be initiated by reaching out to us directly via the iHery website.
Items purchased outside the U.S. can only be returned or exchanged within the country of purchase or sent back to the return address provided on the return label.